Privacy Policy

PACKAGE SENDER d.o.o., Dunajska cesta 116, 1000 Ljubljana, commits to respect and protect your privacy. This privacy policy is the basis for the processing of your personal information which we will receive or which you will provide us with. We ask you to please carefully read our terms and conditions. PACKAGE SENDER company complies with the Personal Data Protection Act (ZVOP-1). WHAT INFORMATION CAN WE OBTAIN AND PROCESS:

Information which you provided us with on our website www.packagesender.com, over the phone, e-mail or any other way.

Information that you provide may include:

  • If the package is ordered by a natural person: your full name, address, phone number, e-mail address, asset information and credit card information
  • If the package is ordered by a company: the name of the company, its address, VAT ID, asset information and credit card information
  • Collection information: full name of the person sending the package, collection address, phone number
  • Delivery information: full name of the person receiving the package, delivery address, phone number
  • E-mail address for confirmation
Information can also be gathered from public registers or if you ever use any other services we provide. Information can also be gathered from third persons.

The information you provide is used to:

  • Perform our reciprocal contractual obligations
  • To inform you about the changes to our operations in PACKAGE SENDER
  • To invite you to participate in surveys
  • To inform you about any benefits in PACKAGE SENDER

Revealing information:

  • Your information will be revealed to our contractual couriers to perform their contractual obligations
  • Your information can be revealed in the event of the sale or acquisition of the company
  • If the law or terms and conditions require or allow us to

Client's rights:

Each client has the right to demand not to process their personal information for marketing purposes. Should you wish to enforce this right, please contact us at: mailto:help@packagesender.com

Each client has the right to access the information kept about them in accordance with the privacy policy.

Attention:

Our website links to other websites which use their own terms and conditions and privacy policies.

Changes to the Privacy Policy:

Any changes to the privacy policy will be posted on the website under the Privacy policy tab. PACKAGE SENDER reserves the right to modify the privacy policy and inform their clients via e-mail.

Contact:

Your questions, comments or requests regarding the privacy policy should be forwarded to the following e-mail address: help@packagesender.com.